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Blue
Shield of California
Member Services Phone Numbers
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Blue Shield's General Customer Service (800) 431-2809
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Blue Shield Claims (800) 351-2465
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Blue Shield Access+ HMO Plan Members: (800) 424-6521
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Blue Shield Deductible Plan and Preferred Savings Plan Members: (877) 263-7178
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Hearing Impaired TTY Number: (800) 241-1823
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Mental Health or Substance Abuse
- Access+ HMO Plan Members: (877) 263-8827
- Deductible and Preferred Savings Plan Members: (877) 263-7178
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Dental Member Services: (888) 679-8928
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Anthem Blue
Cross (California Only)
Member Services Phone Numbers & Address
Anthem Website: www.Anthem.com/ca
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Anthem Blue Cross General
Customer Service (800) 333-0912
- Monday - Friday 8:30am - 12:00 Midnight, Closed on Saturday and Sunday
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Individual Member Customer Service Unit (866) 297-7647
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Premium Payments for Individual Plan Members (866) 249-3844
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Tonik Member Customer Service (866) 333-4820
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General Customer Service Spanish Speaking Members (800) 777-2287
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Dental Customer Service (888) 209-7852
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California Major Risk customers (800) 289-6574
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Pharmacy (800) 700-2533
Additional Address Information
Written Correspondence for Membership
Anthem Blue Cross
P O Box 9051
Oxnard, CA 93031
Checks for premium payments
Anthem Blue Cross
P O Box 54010
Los Angeles, CA 90054
Claims Address
Anthem Blue Cross
P O Box 60007
Los Angelese, cA 90060
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Anthem Blue Cross Blue Shield of Colorado
Member Services Phone Numbers
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Existing Customers Only (877) 811-3106
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Applicant Underwriting Support (877)373-9821
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Anthem Dental Services: (800) 627-6422
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Medicare Advantage and Medicare Supplement Inquiries (877) 831-3000
- Medicare Part D: (866) 892-5332
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BlueCard Customer Service: (800) 810-2583 Website: www.bcbs.com
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Pharmacy Help Desk (888) 809-6084
- National Accounts Blue Card Services: (800) 676-2583
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Anthem Life: (800) 551-7265
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Anthem Blue Cross Blue Shield of Indiana
Member Services Phone Numbers
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Lumenos Inquiries - For Customers Only (888) 224-4902
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Under Age 65 Inquiries (866) 649-2034
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Medicare Supplement Inquiries (866) 649-2033
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BlueCard Customer Service: (800) 810-2583 Website: www.bcbs.com
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Pharmacy (800) 962-8192
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Anthem Dental: (800) 282-1730
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Anthem Life: (800) 551-7265
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Anthem Blue Cross Blue Shield of Kentucky
Member Services Phone Numbers
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Lumenos Inquiries - For Customers Only (888) 224-4902
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Anthem Dental Customer Service: (800) 282-1730 or (800) 367-5897
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Anthem Prescription Customer Care: (800) 962-8192 or TDD: (800) 221-6915
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Anthem Life: (800) 551-7265
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BlueCard Customer Service: (800) 810-2583
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Anthem Blue Cross Blue Shield of Missouri
Member Services Phone Numbers
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Individuals (including families) (800) 490-6217
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Individual Lumenos (888) 224-4902
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Pre-Certification (800) 992-5498
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Pharmacy (800) 962-8192
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Dental (866) 589-0582
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BlueCare or BlueCard Worldwide (800) 810-2583 or go to www.bcbs.com
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Anthem Life (800) 813-5682
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Anthem Blue Cross Blue Shield of Ohio
Member Services Phone Numbers
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Lumenos Inquiries - For Customers Only (888) 224-4902
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Anthem Dental Customer Service: (800) 282-1730 or (800) 367-5897
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Anthem Prescription Customer Care: (800) 962-8192 or TDD: (800) 221-6915
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Anthem Life: (800) 551-7265
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BlueCard Customer Service: (800) 810-2583
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Blue Cross Blue Shield of Georgia
Member Services Phone Numbers
For information
regarding your plans and benefits call the toll-free number listed on the back of your member indentification care or call...
- Submitting claims, inquiries, appeals, etc. - (800) 441-2273
- SmartValue Classic and Plus (PFF S) - (866) 865-9329. For Hearing impaired call (800) 425-5705
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Anthem California
