Blue Shield of California
Member Services Phone Numbers

• Blue Shield's General Customer Service (800) 431-2809
• Late Payments Mailing Address:
  Blue Shield of California
  P O Box 51827
  Los Angeles, CA 90051
  
• Overnight Mailing Address:
  Blue Shield of California
  1210 Commerce Ave #4
  Woodland, CA 95776
• Blue Shield Claims (800) 351-2465
• Blue Shield Access+ HMO Plan Members: (800) 424-6521
• Blue Shield Deductible Plan and Preferred Savings Plan Members: (877) 263-7178
• Hearing Impaired TTY Number: (800) 241-1823
• Mental Health or Substance Abuse

  • Access+ HMO Plan Members: (877) 263-8827
  • Deductible and Preferred Savings Plan Members: (877) 263-7178
• Locating Out-of-State Blue Plan Providers: (800) 810-BLUE
• Dental Member Services: (888) 679-8928

Anthem Blue Cross (California Only)
Member Services Phone Numbers & Address
Anthem Website: www.Anthem.com/ca

• Anthem Blue Cross General Customer Service (800) 333-0912

  • Monday - Friday 8:30am - 12:00 Midnight, Closed on Saturday and Sunday
• Individual Member Customer Service Unit (866) 297-7647
• Tonik Member Customer Service (866) 333-4820
• General Customer Service Spanish Speaking Members (800) 777-2287
• Dental Customer Service (888) 209-7852
• California Major Risk customers (800) 289-6574

Anthem Blue Cross Blue Shield of Indiana
Member Services Phone Numbers

• Lumenos Inquiries - For Customers Only (888) 224-4902
• Under Age 65 Inquiries (866) 649-2034
• Medicare Supplement Inquiries (866) 649-2033
• BlueCard Customer Service: (800) 810-2583
• Anthem Dental Blue and Anthem Dental: (866) 589-0578
• Anthem Life: (866) 723-0515

Anthem Blue Cross Blue Shield of Kentucky
Member Services Phone Numbers

• Lumenos Inquiries - For Customers Only (888) 224-4902
• Anthem Dental Customer Service: (800) 282-1730 or (800) 367-5897
• Anthem Prescription Customer Care: (800) 962-8192 or TDD: (800) 221-6915
• Anthem Life: (800) 551-7265
• BlueCard Customer Service: (800) 810-2583

Anthem Blue Cross Blue Shield of Ohio
Member Services Phone Numbers

• Lumenos Inquiries - For Customers Only (888) 224-4902
• Anthem Dental Customer Service: (800) 282-1730 or (800) 367-5897
• Anthem Prescription Customer Care: (800) 962-8192 or TDD: (800) 221-6915
• Anthem Life: (800) 551-7265
• BlueCard Customer Service: (800) 810-2583