Important Phone Numbers

 

Blue Shield of California logo

Blue Shield of California
Member Services Phone Numbers

  • Blue Shield's General Customer Service (800) 431-2809
  • Blue Shield Claims (800) 351-2465
  • Blue Shield Access+ HMO Plan Members: (800) 424-6521
  • Blue Shield Deductible Plan and Preferred Savings Plan Members: (877) 263-7178
  • Hearing Impaired TTY Number: (800) 241-1823
  • Mental Health or Substance Abuse
    • Access+ HMO Plan Members: (877) 263-8827
    • Deductible and Preferred Savings Plan Members: (877) 263-7178
  • Locating Out-of-State Blue Plan Providers: (800) 810-BLUE
  • Dental Member Services: (888) 679-8928

Blue Shield of California Life & Health Insurance Company
Member Services Phone Numbers

 

Blue Cross of California Logo

Blue Cross of California
Member Services Phone Numbers

  • Blue Cross General Customer Service (800) 333-0912
    • Monday - Friday 8:30am - 12:00 Midnight, Closed on Saturday and Sunday
  • General Customer Service Spanish Speaking Members (800) 777-2287
  • Dental Customer Service (888) 209-7852
  • California Major Risk customers (800) 289-6574
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